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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffaney Mathis

Tiffaney Mathis

February 13, 2026

5  out of  5
rating by Tiffaney Mathis
"Fil was a pleasure to work with at this location on Gunbarrel.

I was hesitant to switch auto ins carriers, but when my long-time ins company was double the price for auto insurance….coupled with Fil being so responsive and answering all my questions…the choice was easy to make to switch. Fil went out of his way for me, was very professional, made the tradition super easy and definitely deserved my business. Highly recommend Fil!!"
We responded:
"Hi Tiffaney! Thanks for choosing us and leaving such a great review! We are glad that you enjoyed Fil, he's a great part of our team. If you ever need anything please don't hesitate to reach out to our team. See you next time!"
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Becca Schrader

February 12, 2026

5  out of  5
rating by Becca Schrader
"Denice was amazing. She was quick to respond and very knowledgeable. If you are looking for car or life insurance this the office you want to contact. You wouldn’t want to go anywhere else!"
We responded:
"Becca, we appreciate your feedback and getting to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! "
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Osmedy Perez

February 2, 2026

5  out of  5
rating by Osmedy Perez
"Belinda went out of her way to help me by providing excellent customer service. Made sure all of my needs were met. She deserves all the praise!. Thank you Belinda!!"
We responded:
"Thank you for your feedback and review. We are happy to read that Belinda has been able to provide exceptional service for you. We look forward to keeping up the great work! It was a pleasure to serve you."
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stephen olmstead

January 22, 2026

5  out of  5
rating by stephen olmstead
"I recently had the pleasure of working with Ande at your State Farm insurance office, and I must say the experience was udderly exceptional. From the moment Ande responded to my inquiry, the service was nothing short of legendairy—prompt, knowledgeable, and genuinely helpful.
Ande went above and beyond to address my questions, ensuring every detail was handled with care. The guidance provided was spot-on, with no bull about it; it truly made all the difference. I felt moo-ved by the professionalism and warmth displayed throughout the process.
If you’re seeking reliable insurance assistance that will leave you moo-tivated and satisfied, look no further. Ande is truly the cream of the crop and deserves high praise. I highly recommend this State Farm office and will happily return—after all, you can’t have too much of a good thing when the service is this moo-velous!
Thank you, Ande, for being such an outstanding professional. (And yes, she was quick with the response puns about our Cattle-lac rig)."
We responded:
"Thanks for the great review Stephen! We're thrilled that you had a great experience with Ande. We look forward to keeping up the great work and we appreciate the feedback!"
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iloveyoubcGlovesyou. kaeljr

January 6, 2026

5  out of  5
rating by iloveyoubcGlovesyou. kaeljr
"This young lady is priceless. State Farm Insurance. Co is blessed to have Ande(?)
As their agent. She is a top notch, knows what she is talking about and helping customers to know the company’s provisions in the most affordable way and coverages it provides. I’m satisfied with her assistance.
She really was that good helping me. Of course I changed to State Farm for our insurance needs. Thank you, State Farm."
We responded:
"Thank you for your review. Ande is a great part of our team and we look forward to working with you!"
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Marcel Slottke

December 10, 2025

5  out of  5
rating by Marcel Slottke
"Great experience wit Belinda, very fast and smooth transition. As well very fair and competitive package offer."
We responded:
"Thank you for your review! Belinda is a great part of our team and I'm glad she was able to help!"
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SHERRY BORN

December 8, 2025

5  out of  5
rating by SHERRY BORN
"I have always been treated exceptionally well by each employee! Their customer service is excellent as well as their professionalism with attention to detail with explanations of any questions I have. My experience through the many years has always been one of not feeling hurried and their friendliness and reliability is second to none. Highly recommend!"
We responded:
"Thank you Sherry. Our team takes great pride in getting to know our people and serving them to the best of our abilities. We appreciate you and getting to work with you!"
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Daniel Whitley

October 31, 2025

5  out of  5
rating by Daniel Whitley
"Kind and professional,
I was needing added to the current policy and add a vehicle started the process online, called to finish it up the next day, the young lady I spoke with was very professional and kind and made the process exceptionally easy and fast, I do like they did not try to pressure me into anything else,They offered services and just reference to information that we might find useful in the future."
We responded:
"Thank you Mr. Whitley, we appreciate the review and the opportunity to work with you!"
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Samantha Slater

August 15, 2025

5  out of  5
rating by Samantha Slater
"I had such a great experience! Channing was able to explain coverage in a way that made sense for me. I would recommend him, or anyone else at the office to anyone in the area that is looking for great service! These agents are trustworthy, knowledgeable, and so patient! 10/10!"
We responded:
"Channing is a great part of our team and we strive to truly review coverage and needs for our customers. Thank you so much for the kind words and review Samantha! "
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Fordafilm

August 8, 2025

5  out of  5
rating by Fordafilm
"Great people"
We responded:
"Thank you!"
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Kerwin Struthers

August 8, 2025

5  out of  5
rating by Kerwin Struthers
"Even though we did not go with State Farm, Fil explained in detail coverages and what’s best for us as a family. much appreciated!!"
We responded:
"Thank you Kerwin!"
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myesha vail

August 7, 2025

5  out of  5
rating by myesha vail
"Filip is the kind of agent everyone hopes to find! He’s professional, prompt, and incredibly knowledgeable. What really stood out was how he broke everything down in a way that made sense, without any pressure. I walked away feeling confident and well taken care of. Whether you’re new to insurance or just need a better agent, Filip is the one to call!"
We responded:
"Thank you Myesha!"
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Nick Gibson

August 7, 2025

5  out of  5
rating by Nick Gibson
"Belinda was fantastic. She was friendly, efficient, and cared about getting me the best rate for insurance that works for me. I liked the option of being able to go into their office and work face to face."
We responded:
"Thank you Nick! We appreciate the opportunity to work with you and love having Belinda as part of our team. "
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Savannah Outlaw

July 16, 2025

5  out of  5
rating by Savannah Outlaw
"Fil gave excellent customer service! I would highly recommend him to anyone looking for good and affordable insurance."
We responded:
"Thank you for the review and we're happy to have Fil as part of our team!"
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Conrad Zolman

June 5, 2025

5  out of  5
rating by Conrad Zolman
"Great help. They always answered my calls and questions. They care about their customers. Highly recommend them."
We responded:
"Thank you for the review and let us know if you need anything!"
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Debbie Rawlston

May 27, 2025

5  out of  5
rating by Debbie Rawlston
"Belinda at State Farm was amazing! She helped me set up auto and home owner's insurance for my Sister-in- law that was moving from a different state. The communication, the details, and the execution of this transfer was polished and professional. Thank you for taking care of all my concerns!"
We responded:
"Thank you Debbie! We appreciate you and thank you for the review."
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lydia smith

April 10, 2025

5  out of  5
rating by lydia smith
"Belinda has been so helpful! i was recently in an accident that resulted in my vehicle being totaled and she has been so helpful in having things run smoothly & efficiently."
We responded:
"Thank you for the review and we appreciate the opportunity to work with you!
"
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Dina Seibert

March 18, 2025

5  out of  5
rating by Dina Seibert
"I highly recommend Brett Smalley for all of your insurance needs. They are there when you need them. Denice Rowe is helpful and friendly and an asset to his business."
We responded:
"Thank you Dina, we appreciate you!"
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Barbara Mann

March 11, 2025

5  out of  5
rating by Barbara Mann
"We have been using this office since 2000 when we moved here. Any time we have needed help, it’s always been quick and helpful. The girls are just wonderful."
We responded:
"Thank you Barbara, we love getting to work with you!"
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BILL SMALLEY

March 10, 2025

5  out of  5
rating by BILL SMALLEY
"Brett Smalley and his staff are experienced, confident, courteous and knowledgeable. I have home, auto, life and other policies with Brett and couldn't be happier."
We responded:
"Thank you, we appreciate you!"
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Tammy McBride

February 14, 2025

5  out of  5
rating by Tammy McBride
"Belinda at the Gunbarrel office has always been there to answer all my insurance questions. She was very patient and kinds to guide me through an issue I didn't fully understand. I definitely recommend working with Brett Smalley State Farm office and Belinda for all your insurance needs."
We responded:
"Thank you Tammy! We appreciate your business and look forward to working with you in the future."
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Morgan Harvey

February 12, 2025

5  out of  5
rating by Morgan Harvey
"Without the help and knowledge of Belinda, I would not be where I’m at today with insurance needs. Kind, courteous, brilliant, responsive, diligent, honest, & reliable young lady. Always ask for Belinda with Brett Smalley State Farm!"
We responded:
"Thanks Morgan, we love getting to work with you and your family!"
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Cathy Lynn

February 10, 2025

5  out of  5
rating by Cathy Lynn
"Anytime we call all our questions are answered. We really appreciate the help we get from Sue and Belinda. Would highly recommend Brett and his staff for all your insurance needs."
We responded:
"Thank you for the review. We love our team here and getting to work with great families and customers!"
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Mary King

February 8, 2025

5  out of  5
rating by Mary King
"The employees of this insurance company is awesome. Belinda! You could not ask for a better person. Any questions you have or solve any problems you think you have. I have being doing business with this company for over twenty years. I am very pleased."
We responded:
"Thank you for the review Mary. Belinda has been with our office for a long time and continues to do a great job for our customers. Thanks for taking the time to give us a great review!"
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Ryan Nespeca

February 7, 2025

5  out of  5
rating by Ryan Nespeca
"Brett and Sue are the best!"
We responded:
"Thanks Ryan! We appreciate getting to work with you!"